Your phone.
Your Mac. Your AI.

1. Pair your own devices

Install Helpie 1.1 or later on your iPhone and its Mac plugin, then scan the private QR shown on your Mac using Helpie’s scanner. The code expires after ten minutes and authorizes one pairing. Connecting another phone replaces the previous one.

The devices establish a private encryption key. That key stays on your iPhone and Mac; it is not sent to Helpie’s connection service. If you used an older version, update both devices and pair again to enable the encrypted connection.

2. Share a reference and a request

Share an Instagram post to Helpie, pick a project and assistant, and describe what you want to make. If the post’s media is unavailable, add photos or a saved video you have permission to use.

Your instructions, project information, and media are encrypted before leaving your phone. Cloudflare forwards the encrypted data to the helper on your Mac. The Mac checks that the request came from your paired device and rejects altered or replayed requests.

3. Your Mac does the work

The Mac decrypts your request and runs it through the selected AI provider using your existing account and available tools. That provider receives the instructions and reference material needed for the task, under its own privacy policy and account settings.

Codex Desktop tasks currently have full local file access under your Mac account. Selecting a project does not confine access to that folder. Separate tool and service permissions still apply. Only send instructions you want carried out, review important results, and keep backups.

4. Get the result wherever you are

Progress, answers, and generated media return through the encrypted device connection. Open them in Helpie and save or share the results you want to keep. Tasks use your AI provider’s usage allowance.

The connection works over Wi-Fi and mobile data without a VPN or router setup. Your Mac must stay awake, online, and signed in. Some tasks, including work that controls a browser or another app, may also need the Mac unlocked or a response from you.

What encryption protects

With a new Helpie 1.1 pairing, the relay does not have the device keys needed to read your task instructions, answers, or media. It can still see connection addresses, identifiers, timing, and approximate transfer sizes. A network outage or relay failure can still interrupt a task.

Encryption protects the transfer between your devices. It does not reduce your AI’s permissions, add encryption to local history and media caches, or protect content on a compromised phone or Mac. If a device key is stolen, previously recorded traffic may also be exposed. The current beta has not undergone an independent security audit.

Read the privacy policy for storage and connection information, and the terms of service for using Helpie.

Disconnect when you want

Use Disconnect phone on the Mac pairing screen, or ask Codex to “Stop Helpie remote access.” The Mac revokes its device key locally, even when the relay is unavailable. Removing the plugin alone does not stop the separately installed helper.

If you disconnect from your phone while the Mac is unreachable, finish revocation from the Mac. Disconnecting does not undo a task already accepted or delete your projects and saved history.